FAQs

Will the work be guaranteed?

For 6 years after carrying out the work, we will remain responsible for any faults in the work (other than fair wear and tear) which are caused by us.

What insurance do you have?

We have full up to date Tradesman and Public Liability Insurance, up to £2,000,000.

Will we have to sign a contract?

Yes, all work is carried out under a Plain English FMB contract.

Are all your tradesmen qualified?

All our tradesmen are fully qualified and have years of experience in their specialist trade. All relevant documentation and certification will be given to you upon completion of the work.

How long will the work take?

We will provide you with clear time scales and your project manager will regularly update you as to progress. Unforeseen work on site may affect ultimate deadlines, however we appreciate having your home back is very important to you, and hence we always try to minimise delays.

Can I see some of your previous work?

We are happy to arrange this. It will allow you to see the quality of our workmanship and provide you with the opportunity to speak to previous customers, so that you may appreciate the care given to both client and their property.